Frequently Asked Questions

By placing your order with us, you agree to all terms and conditions and shipping policies stated on this website.

All care has been taken in compiling these pages, but no responsibility can be taken for any errors or omissions.

We will contact you if an ordered item is not available.
Don't be alarmed that your bottle of essential oil is not filled to the top! Air is necessary for the reducer cap and pipette to work successfully. The bottle volumes are as follows: Vials used for 1 mL offerings hold 0.0625 oz.(1/16 dram), 5 ml bottles hold 10.25 ml; 10 ml bottles hold 17 ml; 15 ml bottles hold 24.5 ml. Each bottle is hand filled with at least the amount of essential oil the label indicates. We have been known to be generous with our portions. Our bottles are not filled by weight.
An order can only be cancelled if it has not been shipped. Please contact us via email ( or telephone (916.784.2639).
Our web site is our catalog. See "Catalog/Price List" section to print your own price list. This is currently being updated to fit in our new web design.
We provide the Country of Origin for each essential oil for informational purposes only. As our suppliers change where their supply originates, we update our website. There may be an overlap between when we have depleted our bottled supplies and when we tap into the new supply. Therefore, there many be a difference between the label on the bottle, and the information on our website.
We offer a 5% discount on orders over $300.00 (not including shipping and sales tax).
For orders of Nanda Cream over $100.00 (not including shipping and sales tax), we offer a 10% discount of the Nanda Cream portion of the order.
These discounts cannot be combined with any coupons or special pricing offered.
The purity and grade of essential oils we provide to our customers is extremely important to us.

We offer only 100% pure, top quality, pesticide-free, therapeutic grade essential oils. All of the oils we carry are considered "therapeutic grade", not "perfume grade" or "mass produced".

Additionally, some of our essential oils are:
KOSHER: Products with this designation have been certified by Rabbi Yisrael Gettinger.
ORGANIC: ECO Certified Organic at the Farm Level

Visit the Recipe section for some helpful use tips.
Nanda Essential Oils accepts PayPal, MasterCard and Visa. All credit card processing is performed securely via this website. We cannot take telephone orders. Please see our "Mail Orders" section for information on non-internet orders.
All sales are final.
Due to the nature of our business, returns will not be accepted as we can no longer vouch for the content.
Due to the variety of industries served, products are sold without warranty of any kind. Purchasers will, by their own test and evaluation, determine suitability of such products for their specific use. We assume no liability for damage and/or injury resulting from the use of products supplied by this company. In no way will we be liable for indirect or consequential damages resulting from loss of use or profits arising out of or in connection with the use and / or suitability of products.

UNAUTHORIZED returns will be discarded, and credits will not be issued.

Please contact us with 48 hours of receipt of your order to report any shipping issues. If your order arrives damaged, we ask that you refuse receipt. If you are not at home for delivery of the product, please hold onto all packaging materials for at least 7 days in the event UPS wants to inspect it. We will replace leaking/damaged bottles as long as we are notified within 48 hours of receipt.
Essential oils are wonderful healing substances, but are also highly concentrated and potentially hazardous if misused.

It is the consumer's responsibility to perform all necessary research to ensure the safe use of the essential oils purchased from Nanda Essential Oils.

* Keep bottles out of the reach of children.

* Keep essential oils away from the eyes. Should any essential oil get into the eyes, rinse it out immediately with cool water.

* Never take essential oils by mouth, rectum or vagina unless under medical instructions.

* If you suffer from sensitive skin or allergies, it is advisable to conduct a skin or patch test before using an essential oil for the first time.
Orders shipped to California addresses will be charged 7.25% sales tax.
Shipping Policy
There are two options for shipping your order - US Postal Priority Mail and UPS Ground. Choose the option that is best for you during Checkout.

US Postal Priority Mail is generally delivered within 2 - 3 business days from the shipment date. All USPS shipments valued at over $50.00, and UPS shipments valued at over $100.00 will require a delivery confirmation signature. Charges for insurance and signature confirmation are included in the shipping charge.

Shipping charges are shown at the time an order is placed, so you always know what your shipping charge will be. Whether you choose UPS or USPS, you will receive Shipment Notification and a Tracking Number when your order has shipped.

We reserve the right to change the shipping method from USPS Priority Mail to UPS in the event an order exceeds $100.00 in value. We may due this to provide the customer with better insurance and shipment tracking information. An email will be sent to the customer when we change a shipping method, and no additional shipping fees will be charged.

Click on UPS map image to enlarge. This helpful map shows the UPS Ground business days in transit from our facilities in Roseville, California, to your order destination.

Please note: there are no shipments initiated on Saturday or Sunday.

The following are UPS shipping holidays for 2011: January 1, May 30, July 4, September 5, November 24, November 25, December 26, and December 31, and January 2, 2012.

The following are US Postal service holidays for 2011: January 1, January 17, February 21, May 30, July 4, September 5, October 10, November 11, November 24, and December 26, and January 2, 2012.
This is helpful to know (these are approximations):

1 ml = 1/30 oz. = 0.0338 oz. = 20 drops
5 ml = 1/6 oz. = 0.17 oz. = 100 drops = 1 teaspoon
15 ml = 1/2 oz. = 0.51 oz. = 300 drops = 1 Tablespoon
30 ml = 1 oz = 600 drops

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